Effective Date: February 23, 2026
Last Updated: February 23, 2026
Spaceship Earth Coffee Co. (“we,” “us,” or “our”) operates the website at spaceshipearth.coffee, the physical coffeehouse and taproom located at 345 E Choctaw Ave, McAlester, Oklahoma 74501, and related services including our online shop, coffee subscription service, and local delivery program (collectively, the “Services”). This Privacy Policy explains how we collect, use, share, and protect your personal information.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
1.1 Information You Provide
We collect information you give us directly when you interact with our Services:
Account & Profile Information: Name, email address, phone number, mailing address, and password when you create an account on our website.
Purchase & Order Information: Billing and shipping address, items ordered, order preferences (such as coffee grind type), and transaction history. Payment card details are collected and processed directly by our payment processor (Square) and are never stored on our servers.
Subscription Information: If you subscribe to our coffee subscription service, we collect your delivery preferences, fulfillment method (local delivery, in-store pickup, or shipping), delivery address and geographic coordinates (for local delivery zone validation), subscription frequency, and product selections.
Communications: When you contact us via email, our website contact form, or other channels, we collect the content of those communications along with your name and contact information.
SMS & Phone Number: If you opt in to receive SMS notifications about your subscription orders, deliveries, or promotions, we collect your mobile phone number. Message and data rates may apply. You can opt out at any time by replying STOP.
Event & Rental Inquiries: If you inquire about private event rentals, we collect the information you submit in your inquiry form.
Wholesale Applications: If you apply for wholesale ordering, we collect your business name, contact information, and related details.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
Device & Browser Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
Usage Information: Pages visited, time spent on pages, referring URLs, click patterns, and other interactions with our website.
Location Information: General location inferred from your IP address. If you use our local delivery service, we geocode the delivery address you provide to verify it falls within our delivery zone. We do not track your real-time location.
Cookies & Similar Technologies: We use cookies, pixels, and similar technologies to operate our website, remember your preferences, maintain your shopping cart, and analyze site traffic. See Section 6 for details.
1.3 Information from Third Parties
We may receive information from third-party services we use, including Square (payment processing and point-of-sale data), Google Analytics (website analytics), and social media platforms if you interact with our social media content.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Our Services: Processing orders and payments, fulfilling subscriptions, managing deliveries, maintaining your account, and providing customer support.
Subscription Management: Managing your coffee subscription preferences, processing recurring orders, sending order confirmations and delivery notifications (via email or SMS, based on your preferences), and enabling subscription modifications such as pauses, skips, or cancellations through your account dashboard.
Local Delivery Operations: Validating your delivery address falls within our service area, optimizing delivery routes, and coordinating delivery timing. Geocoded address coordinates are stored with your order to facilitate efficient delivery.
Communications: Sending transactional emails and SMS messages (order confirmations, shipping notifications, subscription reminders), and — only with your consent — marketing communications about new products, events, and promotions.
Improving Our Services: Analyzing website usage and purchase patterns to improve our products, website, and customer experience. Aggregated and anonymized data may be used for business analytics.
Legal Compliance & Protection: Complying with applicable laws and regulations, enforcing our Terms and Conditions, protecting against fraud, and defending our legal rights.
3. How We Share Your Information
We do not sell your personal information. We share your information only in the following circumstances:
Service Providers: We share information with third-party service providers who perform services on our behalf, including:
- Square: Payment processing, point-of-sale transactions, and payroll (Square Privacy Policy)
- WooCommerce / Automattic: E-commerce platform (Automattic Privacy Policy)
- Google: Analytics, address geocoding for delivery zone validation, and Maps integration (Google Privacy Policy)
- Twilio: SMS notifications for subscription and delivery updates (Twilio Privacy Policy)
- Shipping carriers: USPS or other carriers for shipped subscription orders
These providers are contractually obligated to use your information only to perform the services we request and to protect your information.
Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: If Spaceship Earth Coffee Co. or Henry George Coffee Company LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. Specifically:
- Account information: Retained while your account is active and for 2 years after account closure or last activity.
- Transaction and order records: Retained for 7 years as required for tax and legal compliance.
- Subscription data: Retained while your subscription is active and for 1 year after cancellation.
- Marketing preferences: Retained until you withdraw consent.
- Website analytics: Retained in aggregated, anonymized form indefinitely.
You may request deletion of your personal information at any time by contacting us (see Section 10).
5. Data Security
We take reasonable measures to protect your personal information, including:
- SSL/TLS encryption on all website connections
- Payment information processed directly by PCI-DSS compliant processors (Square/Stripe) — we never store card numbers on our servers
- Access to personal data restricted to authorized personnel who need it to perform their job functions
- Regular review of our data collection and storage practices
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website uses the following types of cookies:
Essential Cookies: Required for basic website functionality including shopping cart, checkout, and account login. These cannot be disabled.
Functional Cookies: Remember your preferences such as login status, language settings, and regional preferences.
Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
Marketing Cookies: We may use cookies from Facebook/Meta Pixel to measure advertising effectiveness and deliver relevant ads on social media platforms. You can manage your ad preferences through your Facebook settings.
Most web browsers allow you to manage cookie preferences through browser settings. Blocking essential cookies may prevent parts of our website from functioning properly.
7. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
Access & Portability: You can request a copy of the personal information we hold about you.
Correction: You can update your account information at any time through your My Account dashboard, or contact us to correct inaccurate information.
Deletion: You can request that we delete your personal information, subject to our legal retention obligations.
Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing email. You can opt out of SMS messages by replying STOP to any message. Transactional messages (order confirmations, delivery notifications) are not affected by marketing opt-outs.
Subscription Management: You can pause, modify, or cancel your coffee subscription at any time through your My Account dashboard.
Cookie Preferences: You can manage cookies through your browser settings as described in Section 6.
To exercise any of these rights, contact us at info@spaceshipearth.coffee. We will respond to your request within 30 days.
7.1 California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To make a CCPA request, contact us at the email address above.
7.2 European Economic Area Residents
If you are in the EEA, the General Data Protection Regulation (GDPR) provides additional rights including the right of rectification, restriction, objection, and data portability. Our legal bases for processing your data include contract performance (for orders and subscriptions), consent (for marketing communications and SMS), and legitimate interest (for website analytics and service improvement). To exercise your rights or file a complaint, contact us or your local data protection authority.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. We will post the updated policy on this page and update the “Last Updated” date. For material changes, we will notify you by email (if you have an account) or by a prominent notice on our website prior to the change taking effect.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Spaceship Earth Coffee Co.Henry George Coffee Company LLC345 E Choctaw AveMcAlester, Oklahoma 74501Email: info@spaceshipearth.coffee
